The Gambia Experience Hotel Awards

We're delighted to recognise the commitment and quality of our partner hotels by introducing our new Hotel Awards.

Anniversary Awards

The Anniversary Awards celebrate the commitment of several of our hotels to our programme, ranging from five through to 30 years of working with us. You'll find a logo the same or similar to the below on each of the hotels who have reached these milestones. 

Outstanding Customer Feedback

Sourced from Feefo, the leading independent review company, and our holiday questionnaires, the hotels who have received this award have gone above and beyond for their customers. 

Excellent Customer Feedback

Similarly to the above, the hotels who have achieved this award have received excellent feedback from our mutual customers, through Feefo reviews and our holiday questionnaires. 

Best Customer Service

These awards were presented to the hotels who have achieved exceptional customer service ratings via our holiday questionnaires. 

Best Hotel Restaurant 

This winner was chosen based on their menu choice, quality of food and the level of service provided.