Outstanding Customer Feedback
Sourced from Feefo, the leading independent review company, and our holiday questionnaires, the hotels who have received this award have gone above and beyond for their customers.
2019 winners: Leo's Beach Hotel | Mandina Lodges | Fathala Wildlife Reserve | Chimpanzee Rehab Project | Esperanto Lodge | Sunbeach Hotel | Ocean Bay Hotel | Ngala Lodge
Excellent Customer Feedback
Similarly to the above, the hotels who have achieved this award have received excellent feedback from our mutual customers, through Feefo reviews and our holiday questionnaires.
2019 winners: Kombo Beach Hotel | Senegambia Hotel | African Princess Beach Hotel | Bungalow Beach Aparthotel | Sunu Hotel
Best Customer Service
These awards were presented to the hotels who have achieved exceptional customer service ratings via our holiday questionnaires.
2019 winners: Ngala Lodge | Fathala Wildlife Reserve