Outstanding Customer Feedback
Sourced from Feefo, the leading independent review company, and our holiday questionnaires, the hotels who have received this award have gone above and beyond for their customers.
2022 winners: Leo's Beach Hotel | Ngala Lodge | Fathala Wildlife Reserve | Mandina Lodges | African Princess Beach Hotel | Sunset Beach Hotel
Excellent Customer Feedback
Similarly to the above, the hotels who have achieved this award have received excellent feedback from our mutual customers, through Feefo reviews and our holiday questionnaires.
2022 winners: Kombo Beach Hotel | Senegambia Hotel | Bakotu Hotel | Holiday Beach Club | Palm Beach Hotel
Kombo Beach Hotel
Best Customer Service
These awards were presented to the hotels who have achieved exceptional customer service ratings via our holiday questionnaires.
2022 winners: African Village | Ocean Bay
Ocean Bay Hotel