The Gambia Experience Hotel Awards

We're delighted to recognise the commitment and quality of our partner hotels through our 2023 Hotel Awards. Although all of our properties meet our overall quality criteria, the different categories of awards demonstrate those who have excelled up to April 2023 in the eyes of our customers.

Outstanding Customer Feedback

Sourced from Feefo, the leading independent review company, and our holiday questionnaires, the hotels that have received this award have gone above and beyond for their customers.

2023 winners: Leo's Beach Hotel | Ngala Lodge | Mandina Lodges | Sunbeach Hotel | Bakotu Hotel

Infinity pool at Ngala Lodge, Fajara, The Gambia Ngala Lodge

Excellent Customer Feedback

Similarly to the above, the hotels who have achieved this award have received excellent feedback from our mutual customers, through Feefo reviews and our holiday questionnaires.

Golden beach outside newly renovated Kombo Beach Hotel, Kotu
Kombo Beach Hotel

Best Customer Service

These awards were presented to the hotels with exceptional customer service ratings via our holiday questionnaires.

2023 winners: Kombo Beach Hotel | Mandina Lodges

Stilted lodge, Mandina Lodges
Mandina Lodges

Celebrating longevity

Many properties within our collection have been working with us for years. We appreciate all they do to provide our customers with outstanding holidays and comfortable stays.

Celebrating over 10 years in partnership

2023: Coco Ocean Resort & Spa | Leo's Beach Hotel

Celebrating over 20 years in partnership

2023: Mandina Lodges | Ngala Lodge | Cape Point Hotel

Celebrating over 30 years in partnership

2023: Bungalow Beach Aparthotel | Kombo Beach Hotel | Bakotu Hotel | Senegambia Beach Hotel | A frican Princess Beach Hotel