Competition terms & conditions

Holiday Questionnaire Prize Draw

  1. The competition is open to any customer who has completed a holiday questionnaire after taking a package holiday with Serenity Holidays within the last 12 months. 

  2. The prize is a £500 voucher, redeemable against a package holiday taken with Serenity Holidays, to any of our destinations (excluding Great Escapes), within two years of the date of notification to the winner.

  3. The prize is not transferrable to cash or any other alternative voucher.

  4. The winner will be chosen at random, by the end of May. Any questionnaires we recieve after this time, will automatically be placed in the following year's draw. 

  5. Notification will take place by telephone, followed by an email or letter by post.

  6. The competition is not open to employees of Serenity Holidays or their immediate family (defined as parents, children, siblings, spouse and life partners).

Enews Monthly Prize Draw

  1. The prize draw is open to all subscribers of our individual holiday brands' Enews. 

  2. The winner will have the choice of the following prizes:
    ~ £100 M&S voucher
    ~ Rick Stein's afternoon tea box
    ~ £100 Love to Shop voucher
    ~ Luxury hamper
    ~ £250 voucher to be taken off your next Serenity Holiday

  3. When a prize is not available, another prize must be chosen.

  4. The prize is not transferrable to cash 

  5. The winner will be chosen at random on the first of each month and contacted by email. The winner will have five days to claim their prize - if the prize is not claimed then another winner will be chosen at random.

  6. Prizes will be emailed or posted to an address within the UK.