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Our lines are extremely busy, so if you have any questions regarding the current Coronavirus situation, please read the latest update below before calling.  

Last updated: 24 October 2021

COVID-19

From 4th October 2021 the UK government simplified its traffic light system into two tiers for international travel - red destinations and the rest of the world. For more information on what this means, please click here: Government rules for entering England.

Please continue to check the latest FCDO (Foreign, Commonwealth & Development Office) advice for travel to The Gambia and be mindful that the information given is only for travel at the present time so do check it regularly Foreign travel advice for The Gambia.  

It has never been more important to book with a reputable Tour Operator. Our ATOL and ABTA bonding means that any package holiday booked with us is fully protected. For more information, please see our FAQs below as well as our  Covid Promise to our customers.

How is my money financially protected?

The package holidays (flight inclusive) or flight only arrangements we sell are protected by ATOL under our Air Travel Organiser’s Licence number [1866]. ATOL is the UK's financial protection scheme and protects you when you book a holiday with us, a UK ATOL holder. It will provide support so that you are not at a financial loss or without assistance abroad if we cease trading. Our accommodation-only holidays are covered by ABTA bonding.  

The latest on our flights / holidays to The Gambia. 

Our flights to The Gambia resumed on 22nd October 2021. 

Please ensure you comply with the exit and entry requirements for both the UK and The Gambia.

What reasons might there be for my holiday not going ahead?

  • If government advice changes and it becomes illegal to travel abroad for holidays.
  • If the FCDO (Foreign, Commonwealth & Development Office) advises against non-essential travel to your destination.
  • If you are required to quarantine on arrival at your destination and there isn't the option to forgo this quarantine period by providing evidence of a negative Covid-19 test, or that you are fully vaccinated.
  • If the destination you are travelling to is on the red list, which requires you to quarantine in a hotel on your return to the UK. 

We would like to reassure you that if your holiday is cancelled for one of the reasons shown above, you will be offered to change your holiday to another destination (where possible) or date with no amendment fee (difference in price applies) or receive a full refund. In this event, one of our agents will be in touch to advise you of your options. 

What do I need to know if I am travelling to a destination not on the red list?

If you are fully vaccinated against Covid-19 and a resident of England you are required to take an antigen lateral flow test on or before day 2 following your arrival home.This must be a private test, not one acquired through the NHS and should be booked before you travel, as you will need the reference number for completion of your passenger locator form. You are no longer required to self-isolate at home for 10 days. The same rules apply for those under the age of 18 travelling with a fully vaccinated adult.

If you are not fully vaccinated and a resident of England, you are required to take an antigen test or a PCR test before you return home, and two PCR tests (one on or before day 2 and one on day 8). You will also be required to self-isolate for 10 days. If you are a resident of Scotland, Wales or Northern Ireland, please check updated government advice as rules may differ.

Please continue to check the entry requirements for the destination you are travelling to as these may change.

There are many companies offering antigen and PCR testing in the UK now, however pricing can vary widely. RANDOX offer good value testing which fulfils all government requirements, visit https://www.randoxhealth.com/ and use discount code AITO43 at checkout. In The Gambia our local representatives will assist you with booking a pre-departure test if required.

What if I need assistance whilst on holiday?

Our local representatives will be on hand to guide you every step of the way, from the moment you arrive until you leave. From advice on the local guidelines to specialist knowledge in your destination, we’ve got it covered.

 

 

 

 

 

 

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Meet our expert team...

The Gambia Experience Sales Staff

Kerry Townsend

Sales Consultant, joined 1999

 

Kerry has visited The Gambia 15 times - mostly on her own holidays.

The Gambia Experience Sales Staff

Debbie Seierland

Sales Consultant, joined 2001

 

Debbie's Gambia highlight was staying in a floating lodge at the Mandina Lodges.

The Gambia Experience Sales Staff

Alison Westerman

Sales Consultant, joined 2011

 

Alison loves the Gambian people & laid-back atmosphere.

The Gambia Experience Sales Staff

Lydia Emery

Sales Consultant, joined 2007

 

Lydia loves putting together multi-centre holidays & making personal recommendations.

The Gambia Experience Sales Staff

Jess Petrie

Sales Consultant, joined 2012

 

Jess loves Gambian cuisine & says the restaurant at Ngala is "a food lovers haven"!

The Gambia Experience Sales Staff

Claire Hilferty

Sales Team Leader, joined 2005

 

Claire loves The Gambia, her favourite place to visit is Fathala Wildlife Reserve, it’s a must! 

The Gambia Experience Sales Staff

Rosie McConville

Sales Consultant, joined 2016

 

Rosie's highlight was staying at Ngala Lodge, she loves the friendly culture and good vibes!

The Gambia Experience Sales Staff

Alice Osmond

Sales Consultant, joined 2017

 

Alice is new to the company and cannot wait for her upcoming Gambia visit.