Contact Us


Contact the Specialists

Please call, email, live chat or use our comprehensive FAQ.

Our expert team is on hand to answer any enquiries you may have 7 days a week.


Want to talk to us before you book your holiday?



Mon to Fri: 9am - 7pm

Sat: 9am - 5pm

Sun: 10am - 4pm

All calls are answered live 
within 9 seconds (2015 avg)


What form of payment do you accept?

We accept the majority of debit cards (with no handling fee) and for a nominal 2% charge many credit cards including, Visa, MasterCard and American Express. Bank transfers can also be arranged on request by calling our reservation team on 01489 866939.  Please quote your booking reference number on all bank transfer transactions.


What is your deposit

Our deposit is £125 per person plus any insurance premiums, which needs to be paid at the time of confirming your holiday. Your balance will be detailed on your invoice and must be paid in full no later than 8 weeks before your departure.


Update passenger information or pay a balance


You will need the following booking information...

  • Lead passenger surname
  • Booking reference
  • Date of outbound travel

Update My Booking


or call 01489 866901


All credit card payments are subject to a 2% fee.

There is no fee for debit card payments.


Email our expert team today...

  Send Enquiry

We endeavor to answer emails in real time during normal office hours.

Meet our expert team...

Kerry Townsend

Sales Team Leader, joined 1999


Kerry has visited The Gambia 15 times - mostly on her own holidays.

Debbie Seierland

Sales Consultant, joined 2001


Debbie's Gambia highlight was staying in a floating lodge at the Mandina Lodges.

Natalie Wheldrake

Sales Team Leader, joined 2007


Nat visits Gambia twice a year & loves to take a late afternoon run along the beach!

Alison Westerman

Sales Consultant, joined 2011


Alison loves the Gambian people & laid-back atmosphere.

Lydia Thorne

Sales Consultant, joined 2007


Lydia loves putting together multi-center holidays & making personal recommendations.

Becky Petrie

Sales Consultant, joined 2012


Becky loves Gambian cuisine & says the restaurant at Ngala is "a food lovers haven"!