Contact Us

 
 

Contact the Specialists

Please call, email, live chat or use our comprehensive FAQ.

Our expert team is on hand to answer any enquiries you may have 7 days a week.

 

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Want to talk to us before you book your holiday?

 
 
Call RESERVATIONS ON
 
OPENING HOURS

Mon - Fri: 9am - 7pm

Sat: 9am - 5pm

Sunday: 10am - 4pm

 

All calls are answered live 
within 9 seconds (2018 avg)

   

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What form of payment do you accept?

We accept debit cards and the majority of credit cards including Visa and MasterCard. Corporate transactions using a credit card will be charged at 1.6%. Bank transfers can also be arranged on request by calling our reservation team on 01489 866939.  Please quote your booking reference number on all bank transfer transactions.

 

What is your deposit?

Our payment terms are very favourable.  Our deposit for all bookings is £125 per person. Deposits need to be paid at the time of confirming your holiday or flight booking. Your balance will be detailed on your invoice and must be paid in full no later than 8 weeks before your departure. 

If you would prefer to pay your balance in installments this can be done online through Manage My Booking or by calling our administration team on 01489 866901.

Email our expert team today...

  Send Enquiry

We endeavor to answer emails in real time during normal office hours.

Meet our expert team...

The Gambia Experience Sales Staff

Kerry Townsend

Sales Consultant, joined 1999

 

Kerry has visited The Gambia 15 times - mostly on her own holidays.

The Gambia Experience Sales Staff

Debbie Seierland

Sales Consultant, joined 2001

 

Debbie's Gambia highlight was staying in a floating lodge at the Mandina Lodges.

The Gambia Experience Sales Staff

Alison Westerman

Sales Consultant, joined 2011

 

Alison loves the Gambian people & laid-back atmosphere.

The Gambia Experience Sales Staff

Lydia Emery

Sales Consultant, joined 2007

 

Lydia loves putting together multi-center holidays & making personal recommendations.

The Gambia Experience Sales Staff

Jess Petrie

Sales Consultant, joined 2012

 

Jess loves Gambian cuisine & says the restaurant at Ngala is "a food lovers haven"!

The Gambia Experience Sales Staff

Claire Hilferty

Sales Team Leader, joined 2005

 

Claire loves the Gambia, her new favourite highlight is Fathala Wildlife Reserve, it’s a must! 

The Gambia Experience Sales Staff

Rosie McConville

Sales Consultant, joined 2016

 

Rosie's highlight was staying at Ngala Lodge, she loves the friendly culture and good vibes!

The Gambia Experience Sales Staff

Alice Osmond

Sales Consultant, joined 2017

 

Alice is new to the company and cannot wait for her upcoming Gambia visit.