Our lines are extremely busy, so if you have any questions regarding the current Coronavirus situation, please read the latest update below before calling.
Please click on the link for the latest FCDO (Foreign, Commonwealth & Development Office) advice for travel to The Gambia. Please note that the information given is for travel at the present time and is not necessarily applicable for later this year. Foreign travel advice for The Gambia
It has never been more important to book with a reputable Tour Operator. Our ATOL and ABTA bonding means that any package holiday booked with us is fully protected. For more information, please see our FAQs below:
The package holidays (flight inclusive) or flight only arrangements we sell are protected by ATOL under our Air Travel Organiser’s Licence number . ATOL is the UK's financial protection scheme and protects you when you book a holiday with us, a UK ATOL holder. It will provide support so that you are not at a financial loss or without assistance abroad if we cease trading. Our accommodation-only holidays are covered by ABTA bonding.
Flights are now suspended until 1st October 2021. We have contacted anyone due to travel before this date to offer a range of options, including amendment to a future date or cancellation with a refund.
Please continue to monitor the UK FCDO advice. The Gambian authorities will have their own entry requirements and we will advise of these if your future travel is likely to be affected.
In the event you live in an area which has a tier restriction imposed, you should first check to ascertain if the local ban prevents you from travelling abroad, as some local lockdowns only apply to services provided in the area affected.
If you are prevented from travelling, you should be able to claim from your travel insurance, provided you took out the policy before the lockdown was imposed. You would not be entitled to a refund from us.
Our local representatives will be on hand to guide you every step of the way, from the moment you arrive until you leave. From advice on the local guidelines to specialist knowledge in your destination, we’ve got it covered.
At Serenity Holidays, we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. You have the right to change your preferences with us at any time. Please click here for our full privacy notice.
We endeavor to answer emails in real time during normal office hours.
Sales Consultant, joined 1999
Kerry has visited The Gambia 15 times - mostly on her own holidays.
Sales Consultant, joined 2001
Debbie's Gambia highlight was staying in a floating lodge at the Mandina Lodges.
Sales Consultant, joined 2018
Danielle absolutely loves The Gambia and staying in one of the Atlantic Suites at Ngala.
Sales Consultant, joined 2007
Lydia loves putting together multi-centre holidays & making personal recommendations.
Sales Consultant, joined 2012
Rebecca loves Gambian cuisine & says the restaurant at Ngala is "a food lovers haven"!
Sales Team Leader, joined 2005
Claire loves The Gambia, her favourite place to visit is Fathala Wildlife Reserve, it’s a must!
Sales Consultant, joined 2016
Rosie's highlight was staying at Ngala Lodge, she loves the friendly culture and good vibes!
Sales Consultant, joined 2011
Alison loves the Gambian people & laid-back atmosphere.
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