Contact Us

 
 

Contact the Specialists

Please call, email, live chat or use our comprehensive FAQ.

Our expert team is on hand to answer any enquiries you may have 7 days a week.

         
 

Want to talk to us before you book your holiday?

 
Call RESERVATIONS ON

OPENING HOURS

Monday - Friday: 9am - 7pm

Saturday: 9am - 5pm

Sunday: 10am - 4pm


All calls are answered live 
within 9 seconds (2015 avg)

       
   
 
 
         
 

What form of payment do you accept?

We accept the majority of debit cards (with no handling fee) and for a nominal 1.6% charge many credit cards including, Visa, MasterCard and American Express. Bank transfers can also be arranged on request by calling our reservation team on 01489 866939.  Please quote your booking reference number on all bank transfer transactions.

 

What is your deposit

Our deposit is £125 per person plus any insurance premiums, which needs to be paid at the time of confirming your holiday. Your balance will be detailed on your invoice and must be paid in full no later than 8 weeks before your departure.

     
 

Update passenger information or pay a balance

 
 

You will need the following booking information...

 
 
  • Lead passenger surname
  • Booking reference
  • Date of outbound travel
 
 

Update My Booking

 
 

or call 01489 866901

 
 

All credit card payments are subject to a 1.6% fee.

There is no fee for debit card payments.

 

Email our expert team today...

  Send Enquiry

We endeavor to answer emails in real time during normal office hours.

Meet our expert team...

The Gambia Experience Sales Staff

Kerry Townsend

Sales Team Leader, joined 1999

 

Kerry has visited The Gambia 15 times - mostly on her own holidays.

The Gambia Experience Sales Staff

Debbie Seierland

Sales Consultant, joined 2001

 

Debbie's Gambia highlight was staying in a floating lodge at the Mandina Lodges.

The Gambia Experience Sales Staff

Natalie Wheldrake

Sales Team Leader, joined 2007

 

Nat visits Gambia twice a year & loves to take a late afternoon run along the beach!

The Gambia Experience Sales Staff

Alison Westerman

Sales Consultant, joined 2011

 

Alison loves the Gambian people & laid-back atmosphere.

The Gambia Experience Sales Staff

Lydia Thorne

Sales Consultant, joined 2007

 

Lydia loves putting together multi-center holidays & making personal recommendations.

The Gambia Experience Sales Staff

Becky Petrie

Sales Consultant, joined 2012

 

Becky loves Gambian cuisine & says the restaurant at Ngala is "a food lovers haven"!

The Gambia Experience Sales Staff

Danielle Barton

Sales Consultant, joined 2016

 

Having recently joined I am looking forward to sharing this wonderful destination with you.