Baggage Information

The maximum size for items of hand luggage is 56cm x 45cm x 25cm per bag. However, airlines apply their own operational policies governing the number of items of hand baggage which may be taken in to the aircraft cabin.

Where possible, put all liquid items in your hold baggage. This includes water and other drinks, creams, sprays, pastes and gels.

Liquids, gels and aerosols are only allowed in individual containers of 100ml. All containers must fit comfortably in one, transparent, re-sealable bag no larger than 20cm x 20cm (e.g. a freezer bag).

Requirements can vary slightly depending on the airport.

Baggage Allowance 

Airlines have also become very strict about baggage allowance owing to the high number of requests they receive and will now only consider limited requests from registered charities. 

If you are carrying more than your allocated amount you will have to pay an excess baggage charge (typically £10-15 per extra kilo) at check-in and we cannot guarantee that the airline will accept all your baggage.

If you are unable to carry items in your usual baggage allowance, we recommend you call our administration department on 0845 330 2044 who will be happy to provide details for sending goods by freight.