Contact Us


Contact the Specialists



Want to talk to us before you book your holiday?


Mon to Fri: 9am to 7pm

Sat: 9am to 5pm

Sun: 10am to 4pm

6th May: 10 am to 4pm

Calls are answered live

within 15 seconds (2023 avg)






What form of payment do you accept?

We accept debit cards and the majority of credit cards including Visa and MasterCard; You can pay by card by calling our administration team on 01489 866901. Corporate transactions using a business credit card will be charged at 1.6%. You can pay your balance by bank transfer into our NatWest account using the details shown on your invoice; please use your booking reference as the payment reference to enable us to allocate the payment to your booking.


What is your deposit?

We require a deposit of £125 per person. Your balance will be detailed on your invoice and must be paid in full no later than 12 weeks before departure. 

If you would prefer to pay your balance in instalments this can be done by calling our administration team on 01489 866901.



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Meet our expert team...

The Gambia Experience Sales Staff

Kerry Townsend

Sales Consultant, joined 1999


Kerry has visited The Gambia 15 times - mostly on her own holidays.

The Gambia Experience Sales Staff

Debbie Seierland

Sales Consultant, joined 2001


Debbie's Gambia highlight was staying in a floating lodge at the Mandina Lodges.

The Gambia Experience Sales Staff

Rebecca Petrie

Sales Consultant, joined 2012


Rebecca loves Gambian cuisine & says the restaurant at Ngala is "a food lovers haven"!

The Gambia Experience Sales Staff

Paige Collett

Sales Consultant, Joined 2019


My highlight was staying in an Atlantic Suite at Ngala Lodge. I loved the à la carte dining.

The Gambia Experience Sales Staff

Tawni McLaren

Sales Consultant, joined 2019


I loved the African Princess hotel and the swim-up rooms. A modern twist of accommodation in the Gambia!