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Ticket On Departure

All flight tickets and travel documents are usually sent to you 2 weeks prior to your departure.

However, if you have booked close to your date of travel or have been advised that your tickets will be issued on departure, you will need to collect your tickets at the airport, they will not be sent to you.

Please note there is a £10 TOD charge for any bookings made within one week of departure.

The following arrangements have been made for you to collect your tickets and travel documents at your departure airport.

You must take the credit card used in your transaction to the airport with you, in order to collect your tickets.


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BAA London Gatwick Airport

London Gatwick - South Terminal
Please collect your tickets from the Ace Handling representative who will be situated near your check-in desk located in the zone indicated beside your flight number on the departure screens. The Ace Handling rep will be wearing a Gambia Experience badge. Their desk can be located in zone G.

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